Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

If you need directions or information about how to find your test center:

VUE test center locator
Web:	OAE test center locations: Find your test center

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

To request alternative testing arrangements:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Contact Ohio Department of Education for information about licensure requirements.

Ohio Department of Education contact information
Web:	https://education.ohio.gov/Topics/Teaching/Licensure
Mail:	OFFICE OF EDUCATOR LICENSURE 25 S. Front Street, Mail Stop 504 Columbus, Ohio 43215-4183
Phone:	(Toll free) 877-644-6338 (P) 614-466-3593
Email:	educator.licensure@education.ohio.gov

Live customer support will not be available during the following holidays:

Jan 2, 2023
Jan 16, 2023
May 29, 2023
Jun 19, 2023
Jul 3–4, 2023
Sep 4, 2023
Nov 23–24, 2023
Dec 25, 2023

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