Alert

The registration and score reporting services on this website will be temporarily unavailable on Wednesday, July 23, 2024, between 7:30 a.m. and 4:30 p.m. Eastern Time, for system maintenance. We apologize for any inconvenience. Online-proctored exams scheduled during this time will not be affected; however, there may be a brief period where appointments may not be started. If you cannot begin your appointment, please wait a short period and then try again.

Contact Us

Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Test Center Location

If you need directions or information about how to find your test center:

VUE test center locator
Web:	OAE test center locations: Find your test center

Scoring & Reporting

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

Review the Alternative Testing Arrangements section of this website
Register for your test
Submit your alternative testing arrangements request form, including all required documentation

General Questions

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Licensure Requirements & Which Tests to Take

Contact the State Board of Education for information about licensure requirements.

State Board of Education contact information
Web:	https://education.ohio.gov/Topics/Teaching/Licensure
Mail:	Office of Educator Licensure and Effectiveness William Green Building 30 West Spring Street, 12th Floor Columbus, OH 43215
Phone:	(Toll free) 877-644-6338 (P) 614-466-3593
Email:	educator.licensure@education.ohio.gov

Live customer support will not be available during the following holidays:

Jan 1, 2025
Jan 20, 2025
May 26, 2025
Jun 19, 2025
Jul 4, 2025
Sep 1, 2025
Nov 27–28, 2025
Dec 25–26, 2025

Top of Page

Contact Us

Find Info